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About Michael Dattoma

Michael Dattoma is President of The Bart Group Retail Merchant Services in New York. Michael has been consulting with specialty retailers for over 20 years. The Bart Group Retail Merchant Services delivers broad expertise to Independent Specialty Retailers in areas including Payment Processing, PCI Security Compliance, POS Inventory Control, as well as Mobile Marketing and Social Media. Michael and his team advocate for independent specialty retailers to help empower them with the resources, tools and expertise to thrive in an increasingly competitive marketplace.
 
Ask Michael about payment processing and PCI security
michael@retailmerchantservices.com
www.retailmerchantservices.com
 
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Weighing the benefits of cloud-based POS systems

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Michael Dattoma takes a question from a retailer who’s considering a change from a premises-based point-of-sale system to a cloud-based system.

Should you take your POS into the cloud?

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Point-of-sale systems expert Michael Dattoma takes a question from a retailer who asks about the advantages of hosted, cloud-based POS systems.

Are you getting your share of the massive debit card cost reduction?

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Michael Dattoma: the truth is the majority of merchants will not see much—if any—of the savings due them from the Durbin Amendment, which has effectively dropped the cost of debit card transactions by over 80 percent.

How to avoid costly credit card downgrades

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Q: I understand there are some really high penalty rates with Visa and Mastercard for not following proper procedure. How do I know if I am doing things correctly so I can avoid penalty fees? A: Yes, you are correct, and this will lead me deeper into the topic of Interchange Plans. In the past [...]

Making sense of the cap on debit card interchange

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Q: I just read about the cap on debit card interchange, and I’m wondering how this will impact me as a five-store menswear chain. Will I see a significant drop in my fees? How will I be able to account for it? A: The passage of this legislation was a huge victory for retailers, a [...]

Is PCI (Payment Card Industry) compliance a big scam?

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Q: Can you please help me understand what I need to do for PCI compliance? I know it’s important to secure data, but I can’t help but think that PCI is a scam, just a way for vendors to grab money out of my pocket without any measurable return. A: Sure, and I understand. PCI [...]

Explaining credit card interchange plans

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Q: Can you explain credit card interchange plans and if they can save me money? I am currently being charged different rate tiers (such as Qualified, Mid-Qualified, and Non-Qualified rates) and my fees seem to keep going up each year. What is my best course of action? A: Once upon a time, credit card processors [...]

Getting started with social media

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Q: I am trying to get a handle on how much time and effort I should spent in social media initiatives and what kind of return on investment I could expect. Frankly, it’s hard to know where to start. Any suggestions? A: Social media is obviously is a hot topic today for retailers. There has [...]

Preventing Credit Card Fraud

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Q: I got hit with a few large chargebacks last year from fraudulent sales at both my store and on my website. Could you give me an update on all the ways I can prevent credit card fraud at my store and website so I can avoid those losses in the future? A: Sure, fraud [...]

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