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Gap Inc has deployed a new system at its Columbus, Ohio, fulfilment centre for the company's e-commerce division.
It will use a flexible storage and software system that accommodates work stream changes, provided by Kiva Systems.
Gap Direct tested the Kiva technology in its facility last summer and eventually moved processing of all orders for its Piperlime brand to Kiva in early October.
"Using a flexible, automated order fulfilment system helped our Piperlime operations scale to increased capacity over the critical holiday season," said Chris Black, vice president of operations at Gap Inc Direct.
"The system freed up our employees’ time, allowing them to focus on processing a higher volume of customer orders faster and to ensure more accuracy. We’re looking forward to leveraging Kiva’s system when we expand our online business internationally."
Gap Inc Direct, the e-commerce division of Gap Inc, sells clothing, shoes, handbags and accessories from Gap, Old Navy, Banana Republic, Piperlime and Athleta.
